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  • What do you do in case of a tornado?
    ***** THIS PROCESS HAS NOT BEEN ROLLED OUT YET. IT IS STILL PENDING ***** At Pine Hollow Stables, we know that emergencies happen. As a courtesy service, we have created an Emergency Communication Plan in case of fire, tornado, extreme weather events, and any other type of emergency affecting our business. The case of a tornado hitting and/or crossing Pine Hollow property and doing damage and harm is a real threat. If business operations are disrupted, we will reach out to you at the earliest available time via multiple technologies. Please keep in mind that if the event is extreme enough, such as a tornado, phone and internet circuits may be out-of-service in a large area surrounding our property. This may impact the speed at which we may execute our Emergency Communication Plan (ECP). Our goal is to communicate: What has happened If it is safe to approach the property How it has impacted our operations What information we have about the status of your horse(s). Again, this service is a courtesy to our boarders. We will conduct emergency tests throughout the year. What information you provide us will affect how many different ways you are notified (example- cell #(s), land-line #, text, social media: Facebook, etc.).
  • Do you offer on-site horse trailer parking?
    Yes. We have a gravel parking lot specifically for trailer parking. This includes our 24-hour on-site security. Trailers over 20 feet are an additional $4 per foot. This service is charged by the month. Learn more about our Trailer Parking service. Ready to move in? Complete and submit a Trailer Parking Request today.
  • Do you have a tack room? Are tack locker's available?
    Yes. All three barns have tack rooms. - The Long Barn - The East Barn - The Gast/Heated Barn We also offer tack lockers (lockable) for rent as well. You provide your own lock. This service is offered at a monthly rate of $60. Ready to move into a private, lockable locker? Complete and submit a Tack Locker Request form today. (Items left in a vacant (un-rented) locker may be seized.) Keep in mind that all horse boarders have access to all Pine Hollow Stables amenities, with the exception of tack rooms. For security reasons, boarders are restricted to use of their assigned barn tack room only. For example, if you board in the West Barn, your assigned tack room is in the West Barn, all others are restricted. We appreciate your support and understanding of this rule. Learn more about our Facility and Amenities.
  • Do you offer self-care boarding?
    Yes. We offer a budget-friendly self-care option where you have a more hands-on position in the care of your horse(s). The main components of self-care service are: - The owner mucks own stall daily using their own pitch-fork and providing their own bedding - The owner is responsible for daily turn-out - The owner provides their own grain. We will feed with the AM and PM hay feed - The owner provides a heated water bucket in the winter time and a summer water bucket - The owner provides own stall fan(s) during the summer months Keep in mind that all horse boarders have access to all Pine Hollow Stables amenities, with the exception of tack rooms. For security reasons, boarders are restricted to use of their assigned barn tack room only. For example, if you board in the West Barn, your assigned tack room is in the West Barn, all others are restricted. We appreciate your support and understanding of this rule. Learn more about our Property and Amenities. You can read more about our horse boarding services on our Services page.
  • Do you offer Horse Hotel service?
    Yes. We offer an Overnight Layover service to those visiting or traveling through our area. This service offers: - One standard stall with stall mat and bedding - Fresh water - A turn-out paddock (quarantined) Proof of a negative Coggins report and an up-to-date immunizations record, including a signed and dated Waiver & Release form must be submitted to management prior to the unloading of any horse(s) onto the property. This service is charged at a per-day rate of $25. Learn more about our Overnight Layover service (aka Horse Hotel). Ready to stay at Pine Hollow Stables? Complete and submit an Overnight Layover (Hotel) Reservation form.
  • How much do horse riding lessons costs?
    We offer several options for lessons from one single lesson to a discounted multi-lesson package. We even offer monthly lesson rate for those who really want to ride and save! You can read all about our lesson pricing offerings on our Riding Lessons page. If you still have questions, please reach out to Deana at 515-208-9536.
  • Do I have to wear a helmet?
    Yes. Because we care about you, Pine Hollow Stables, LLC requires a helmet be worn prior to mounting your horse and must remain fastened on your head the entire time you are mounted on the horse. Please read about the importance of helmet safety here (https://animalscience.uconn.edu/equine/helmet-safety.php) and join us in supporting safe riding practices.
  • What types of horse riding lessons do you offer?
    We are so fortunate to have an amazing team of riding instructors. You can view the different disciplines we offer on our Riding Lessons page. We offer lessons in: - English - Hunter Jumper (We have a team!) - Western - Trail
  • Does my parent or guardian have to sign a waiver & release form also?
    Yes. All persons entering upon Pine Hollow Stables property must sign a Waiver & Release form prior to any tours, lessons, or any other activity. Please download, complete, and print the form at home and bring it with you to your first visit. There are blank Waiver & Release forms located in the main barn viewing room if you should forget your form at home. Please note that no lesson will proceed without a complete, signed, and dated Waiver & Release on file. Thank you for your support and understanding.
  • What should I bring to my lesson?
    First lesson: Before lessons are ever started, a Waiver and Release form must be completed, signed (parent/guardian for under 18 years of age), dated, and submitted to management. No lesson will proceed without the Waiver and Release on file. Clothing and miscellaneous: Helmet will be provided for the first lesson, then students are expected to purchase their own. To avoid any misunderstanding or delay, be sure to read our helmet policy. Layers. Be aware that weather can change in a moment. Water bottle. Camera to record your wonderful experience! English; round-toed shoes or boots with small heel. Western: Any cowboy boot with a small heel will do.
  • What types of horse training do you offer?
    We offer... coming soon.
  • Can I pick the due date that I pay on?
    No. Our business model is set up as "Payment is due by the 1st of every month." Boarders that join in the middle of the month will have the first payment pro-rated. Per our policy, no exceptions will be made. Thank you for understanding that this business decision allows our business to operate so you can enjoy it.
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